PayneGroup's secret sauce is our people. Our team comes from a wide range of industries such as legal, government, corporate, and military. The Vice President of PayneGroup is a Bronze Star recipient and former Captain in the U.S. Army. Having a diverse and experienced workforce is integral to serving all of our clients.
Software need not be complicated. Our approach is to build useful software that is effective but also doesn't take long to learn. Our products include Metadata Assistant, Redact and Outlook Send Assistants, Numbering Assistant, Forms Assistant, Pleading Assistant and PayneGroup KIT (Keep in Touch).
Consulting, Content, Training and Support
An important part of who we are, and who we've always been, is how we share information. When we started the company, we wrote a book to reach people. That book became a best seller for computer books and we followed it up with 13 additional books.
We have two signature services, Migration Roundtable and Master Series training. Both share knowledge with our clients through training or hands-on consulting.
Part of the process is continuing to learn ourselves. That means keeping up to date on emerging technologies and working closely with partners such as Microsoft, iManage, NetDocuments, OpenText, Worldox. Kraft Kennedy, Cornerstone, Traveling Coaches and more. By working together, we provide a better solution for our mutual clients.
It's a Relationship
It's a fine balance to take on new business while continuing to provide white glove service to existing clients. Client satisfaction is our top priority and we continually strive to improve our relationships. Part of this involves establishing regular communication, providing educational resources, and just being there to answer the phone or respond to an email. Our relationships are vital to the success of our company and we don't take them for granted.
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